Where do I post my return to?

If you are in the UK, use the free returns label included in your package. (Don't have this, that's okay- just click here!)

For other locations, please use the cheapest possible postal method to return your product to the relevant address. Once you've posted it, email our Customer Experience Team with a picture of the receipt and we'll refund* you the full amount via Pai Credit or Paypal.

• For Europe, post to:
  • Pai Returns UK
    18 Colville Road
    London
    W3 8BL
    United Kingdom

• For the USA, post to:
  • Pai Returns USA
    518 Gregory Avenue, Suite A317
    Weehawken
    New Jersey 07086
    USA

• For Canada, post to:
  • Pai Returns Canada
    360 Ridelle Ave
    Apt 1203
    Toronto, Ontario
    M6B1K1
    Canada

• For Australia, post to:
  • Pai Returns Australia
    Apartment 44
    60-70 William Street
    Woolloomooloo
    Sydney
    NSW 2011

For anywhere else, please email Customer Experience on support@paiskincare.com.

*Please note we do not offer refunds for tracked or express shipping services. For more information, refer to our returns policy.