We will be able to cancel your order as long as it has not yet been processed. Please contact our Customer Experience Team with your order number and we will confirm if this will be possible.
Articles in this section
- Where can I find your free returns label?
- How do I arrange my return?
- What is your returns policy?
- When will I receive my refund?
- How do I cancel my order?
- Do you offer free returns?
- I purchased from a retailer. Can I return my product to Pai?
- I live in the Channel Islands, can you refund my VAT?
- Postage refunds via PayPal
- Do I need to send back the free gift with my return?