Are you trying to login to our new website?
You will need to request a new password for your existing account here:
Select 'SIGN IN' and 'FORGOT PASSWORD? RESET IT NOW' to receive an email with a new password.
If you were registered on the existing Pai website then your account and order history was copied over to the new website.
Unfortunately, we could not copy across your password as it is encrypted.
If you have tried to reset your password and the site shows that it's not registered please create a NEW account under the SAME email address and you will see all previous orders and account history.
You can use our new Social Login function instead of a username or password.
However, your registered email address in Gmail or Facebook must be the same as the email you registered with Pai, or you won't be able to see your order history.
If you use social login with Twitter, you can use any email address.
Please make sure that you are on the correct website for your region. You can check this in the top left hand corner of the homepage.