Pai Skincare is all about empowering people with sensitive skin. If your experiences are anything like our own, your bathroom cabinet is full of products you spent a lot of money on but can't use on your skin. We don't want that for our customers.
Instead, we offer our customers a full 90 days (we recently increased this from 30) to receive the products, try them and if they don't work out, return them back to us for an exchange or full refund.
To arrange your return, please complete our online returns form. Details on how to send the product(s) back to us will be emailed to you shortly after.
For more information on our 90 Day Returns policy, please see here.
*Please note, this policy is in place for customers who purchase directly from Pai Skincare. If you bought your products from one of our stockists, we kindly ask that you get in touch with them directly and they will be able to further advise on their own returns policy.