When are your Customer Service Team available? Katya 12 September 2017 12:42 Updated Follow Generally, we are available from 9 am until 9 pm Monday to Thursday, and from 9 am to 5 pm on Friday and Sunday. For the most up to date times, see here. Related articles How do I contact Customer Experience? What products are best for Rosacea? How do I arrange a return? Which products can I use if I have a nut allergy? Where can I buy Pai products? Comments 0 comments Please sign in to leave a comment.