Here at Pai, our priority is helping to empower people with sensitive skin. A key part of this is offering all customers 90 days to try our products and return them for a full refund or exchange if they aren't suitable.
We welcome customers who have previously returned products to try us again. However, this policy is in place to give people with sensitive skin the confidence to try our products risk-free. If we feel this is being abused, we reserve the right to refuse the return.
If you are concerned about trying products for the second time, or would like more information, chat with our customer experience team on email@example.com.