Please note, the listed times below were before COVID-19. We are currently experiencing some delays. Please checkout Coronavirus Updates for the latest information.
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All orders sent via standard delivery are dipsatched within 1-2 working days*.
If you have upgraded to express delivery, we will send your order the same day as long as it has been placed before the cut off time.
The time it takes to receive your order once it has been sent will vary based on your country and method of shipping.
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| COUNTRY | METHOD OF SHIPPING | SHIPPING TIME | PRICE | CUT OFF |
| UK | Royal Mail 1st Class | 1-3 Working Days | Free over £15 | - |
| Royal Mail Special Delivery | Next Working Day | £5.95 | Order by 2pm London GMT | |
| EUROPE | Standard Mail | 3-14 Days | Free over €19 | - |
| DHL Priority Road | 3 Working Days | €4.95 | Order by 2pm London GMT | |
| DHL Express Air | 1-2 Working Days | €8.95 | Order by 2pm London GMT | |
| UNITED STATES & WORLD | FedEx International Economy | 4-7 Working Days | Free | - |
| FedEx International Express | 1-2 Working Days | $9.95 | Order by 9am New York EST | |
| Airmail (Royal Mail Air Express) | 1-3 Weeks | Free | - | |
| Courier (FedEx Priority) | 2-7 Working Days | $19.95 | Order by 9am New York EST | |
| CANADA | FedEx International Economy | 6 Working Days | Free | - |
| FedEx International Priority | 1-2 Working Days | $12.95 | Order by 9am Toronto EDT | |
| AUSTRALIA & ASIA | Airmail (Royal Mail Air Express) | 1-2 Weeks | Free | - |
| Standard Courier (FedEx Economy) | 5-10 Working Days | $25 | Order by 1am Sydney AEST | |
| Express Courier (FedEx Express) | 2-5 Working Days | $30 | Order by 1am Sydney AEST | |
| FRANCE | DHL Priority Road | 3-5 Working Days | Free over €19 | - |
| DHL Express Air: 1-2 Working Days | 1-2 Working Days | €8.95 | Order by 3pm Paris GMT +1 |
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If you have not received your order in the expected timeframe, please contact our Customer Experience Team and we will look into this for you.
*Working days exclude weekends and public holidays. During busy periods it may take slightly longer than usual to ship your order. We will keep you updated via our Delivery Information page and order confirmation email.
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CONTACT US |
| support@paiskincare.com | |
| Chat | Available Hours |
| Phone | UK: 0203 397 1727 / Other Regions |
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