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Katya

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Latest activity by Katya
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    Katya created an article,

    What's the difference between Feather Canyon and System D?

    Both our Feather Canyon Eye Cream and System D Eye Serum are suitable for sensitive skin but it will depend on your main skin concern to determine which product is the right one for you. We've list...

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    Katya created an article,

    Recycling drop-off locations

    If you live near one of our partner retailers who run a recycling scheme, you are free to drop off your Pai empties.    STORE  REGION  IN-STORE / ONLINE  Pai  UK  Online  John Lewis  UK  In-...

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    Katya created an article,

    I can't find my favourite product!

    Don't worry, we've got your back! Things may look a little different around here, but we've listed the old and new names to help you to navigate through and find your favourite products:  FORMER...

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    Katya created an article,

    My order has been sent via Royal Mail, can it be tracked?

    If you are in the UK and your order has been sent with Royal Mail First Class, you will be sent a tracking number but the tracking information is very limited. It will only be updated once an attem...

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    Katya created an article,

    Why Can't I Find Your Hello Sunshine SPF?

    Don't worry, our SPF hasn't gone anywhere! It's had a name change and is now known as our British Summer Time SPF. The formula has stayed the same - We still use non-nano Zinc Oxide to protect agai...

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    Katya created an article,

    Do you offer discount to NHS workers?

    We're offering a 25% discount to anyone who works in the NHS through Blue Light Card.  If you haven't signed up already, you can register really easily. Once you’ve signed up, search for Pai Skinca...

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    Katya created an article,

    Will I need to sign for my order?

    In light of the COVID-19 pandemic and to help with social distancing, most delivery services have temporarily suspended signature requirements. - - - - - - - - - ROYAL MAIL: For all customers (incl...

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    Katya created an article,

    Will your Acton Spirit Hand Sanitizer be available outside of the UK?

    Our Hand Sanitizer is now available in the UK & Europe! Unfortunately we are unable to send our Hand Sanitiser outside of Europe due to restrictions on sending products with high alcohol content. W...

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    Katya created an article,

    Why does the Acton Spirt Hand Sanitizer only have a 3 month shelf-life?

    From start to finish, our Hand Sanitizer was created in just two weeks. This means it's not perfect - the packaging was rushed and we have only managed to get a 3 month shelf-life so far, but launc...

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    Katya created an article,

    Klarna - Everything you need to know

    Who is Klarna? Klarna is a Swedish payment service provider that takes end-to-end responsibility for your payment. Klarna is the provider of Smoooth payments to more than 170,000 online stores. Ove...