Katya
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Which products are free from essential oils?
Essential oils have a world of benefits, both in aromatherapy and on the skin when used in low concentration - but it’s a delicate balance! We're happy to confirm the level of Essential Oils that ...
I'm pregnant! Can I use Pai during pregnancy?
During the first trimester, it is recommended that Essentials Oils are used in minimal concentration. The percentage that we use in our products is between 0.04%-0.78%. This is far below the recomm...
What's the difference between Feather Canyon and System D?
Both our Feather Canyon Eye Cream and System D Eye Serum are suitable for sensitive skin but it will depend on your main skin concern to determine which product is the right one for you. We've list...
Recycling drop-off locations
If you live near one of our partner retailers who run a recycling scheme, you are free to drop off your Pai empties. STORE REGION IN-STORE / ONLINE Pai UK Online John Lewis UK In-...
How can I recycle my products?
We've done everything we can to make our packaging as sustainable as possible. To name a few, our non-glass packaging is now a mix of Post Consumer Recycled (PCR) material and bioplastic from sugar...
Do you offer discounts or promotions?
Yes, we love to treat our customers with a special gift every now and then! We'll keep you up to date with all our latest offers via our website, newsletter or on social media. We also offer a dis...
How can I sign up to your newsletter?
We're thrilled you wish to join the Pai family and start receiving our latest news and exclusive promotions. Welcome onboard! Signing up is really simple. Just scroll to the bottom of our webpage ...
I've not received my discount code for signing up to your newsletter. What should I do?
Thanks so much for signing up to our newsletter! In addition to receiving exclusive offers and tips to help your skin, you'll also receive a discount to use on your first order. Once you've clicke...
Which products are gluten-free?
All of Pai Skincare's products are gluten-free, with the exception of The Gemini - Stretch Mark Dual System. This product contains some wheat germ oil and it may contain some traces of gluten.
Why does the Acton Spirt Hand Sanitizer only have a 3 month shelf-life?
From start to finish, our Hand Sanitizer was created in just two weeks. This means it's not perfect - the packaging was rushed and we have only managed to get a 3 month shelf-life so far, but launc...