If your order was shipped via tracked post and it hasn't arrived in the expected timeframe, please contact the delivery courier directly and quote your tracking number - this can be found in your dispatch email.
If for any reason your order has not arrived in its usual timeframe via standard post, please email our Customer Experience Team and we will look into this for you.
You can also get hold of our Customer Experience Team via Live Chat on our website or by giving us a call. You can find the correct phone number for your region here.
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