All orders ship from our Head Office in London, UK (where we also make all of our products!). Once you have placed your order, it generally takes us a maximum of 48 hours to ship that order. The delivery time from there then varies based on your country and the method of delivery. To find out the correct timeframe for your order, please visit the website (links below):
- Delivery to UK
- Delivery to France
- Delivery to Rest of Europe
- Delivery to Canada
- Delivery to Asia and Australia
- Delivery to USA and Rest of World
If, for any reason, your order has not arrived and it is outside of the estimated delivery timeframe, please contact the delivery courier directly. If that's not successful, let our Customer Experience team know and we will do our best to help.