We're sorry you haven't received your order. We're currently in our peak season which means that it may take longer than usual for your order to arrive.
Due to Royal Mail strike action on 9th, 11th, 14th, 15th, 23rd & 24th December, you may experience a delay with your order.
Please allow up to 5 working days for orders sent via Royal Mail Priority 1-2, and up to 3 working days for Royal Mail Next Working Day. DPD may be delayed by 1-2 days due to high volumes on strike days.
Once your order has been shipped you will receive an email confirmation with your tracking number. Delivery may take slightly longer than usual during the Christmas period but if you have not received your order within 7 days of your order being dispatched, and your tracking number does not provide any updates, please send us a message.
You can view how to track your order here.
Please find the delivery information for your region below:
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