When are your Customer Service team available? Katya September 12, 2017 12:42 Updated Follow Generally, we are available from 9 am until 9 pm Monday to Thursday, and from 9 am to 5 pm on Friday and Sunday. For the most up to date times, see here. Related articles How do I contact Customer Experience? Which products should I use for Rosacea? Returning a product Which products can I use if I have a nut allergy? Where can I buy Pai products? Comments 0 comments Please sign in to leave a comment.