If you've received a Pai Skincare product as a gift, and it's not suitable for any reason, you are eligible to return this product back to us for an exchange or Pai gift card under the terms of our 90 Day Returns policy.
To arrange your return, please complete our online returns form. Once you have completed this, details on how to send the product back to us will be emailed to you shortly after.
To help us to locate your order and ensure a smooth process, please let us know the name of the person who purchased the gift and their email address (if you know it) in the comments section of the returns form.
Please note, refunds are only available to the original purchaser.
For more detail on how to arrange your return, please click here