If you've received a Pai Skincare product as a gift, and it's not suitable for whatever reason, you are welcome to return this product to us for an exchange or Pai Gift Card. Please let us know the name of the person who purchased the gift and their email address if you know it. This will help us to locate your order quicker.
Refunds are only available to the original purchaser.
When arranging a return which you received as a gift, it's best to email our Customer Experience Team first on email@example.com.