If you are returning a product that came with a cloth or sponge included, there is no need to send them back with your return. We are happy for you to keep and enjoy or dispose of them if they are no longer required.
Articles in this section
- Where can I find your free returns label?
- How do I arrange my return?
- What is your returns policy?
- When will I receive my refund?
- How do I cancel my order?
- Do you offer free returns?
- I purchased from a retailer. Can I return my product to Pai?
- I live in the Channel Islands, can you refund my VAT?
- Postage refunds via PayPal
- Do I need to send back the free gift with my return?