I forgot to add my Gift Card code to my order!

Not to worry! If you would like to redeem the entire amount left on your Gift Card, we can refund this retrospectively and we will then disable it so that the Gift Card can no longer be used.

If you were only intending to partially use your Gift Card, we will need to cancel the order so that you can place it again using the Gift Card. Unfortunately our system will not allow us to partially disable an amount from the Gift Card without it being redeemed against a product. Further instructions on how to cancel your order can be found here. 

Please email our Customer Experience Team who will be able to sort this for you. 

You can also get hold of our Customer Experience Team via Live Chat on our website or by giving us a call. You can find the correct phone number for your region here.