We're a little snowed under right now so it's taking our Dispatch Team slightly longer than usual to get all orders dispatched. Please bear with us!
We aim to dispatch all orders within 5 working days of the order being placed. Once you have received your shipping confirmation, please allow an additional 5 working days (14 working days for Europe & Australia) for your order to arrive.
If you have not received your order within this expected timeframe, please contact our Customer Experience Team and we can look into this for you.
You can also get hold of our Customer Experience Team via Live Chat on our website or by giving us a call. Please click here to find the correct phone number for your region.