Kate
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Activity overview
Latest activity by Kate-
Kate created an article,
Do I need to include the cloth or sponge with my return?
If you are returning a product that came with a cloth or sponge included, there is no need to send them back with your return. We are happy for you to keep and enjoy or dispose of them if they are ...
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Kate created an article,
I forgot to add my free gift
Please send us a message with your order number and promo code as soon as possible. If your order has not been processed we will add the free gift for you. While we will always try our best to amen...
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Kate created an article,
I forgot to add my gift card to my order
We can refund the value of your gift card against your order retrospectively. Just let us know by contacting our Customer Experience Team with your order number.
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Kate created an article,
I forgot to add my discount code.
No problem, we're happy to refund the difference for you. Please send us a message with your order number and discount code.
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Kate created an article,
Do I need to send back the free gift with my return?
If you are returning your entire order, please kindly include any free gifts that you've received.
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Kate created an article,
I have a nut allergy. Which products are nut-free?
The following products are nut-free: BOOSTER: Hyaluronic Acid Hydrating Booster Stabilised Vitamin C 20% Brightening Booster Tri-Mushroom Super-Soothing Booster Prebiotic Inulin 4% Protective Boos...