Katya
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Which products are gluten-free?
All of Pai Skincare's products are gluten-free, with the exception of The Gemini - Stretch Mark Dual System. This product contains some wheat germ oil and it may contain some traces of gluten.
Why is there a minimum order value?
Our Refer a Friend program is designed to give discounts on our full-size retail products. If we didn’t have a minimum spend, it would be possible to buy some products for free using the voucher. ...
What is your 90 Day Returns Policy?
Shopping for sensitive skin is hard; we know, we’ve been there! That's why we offer a full 90 days for you to try the products and if they don't work out you can send them back to us for an exchang...
Which products can I use if I have an allergy to Rose Oil?
The following products do not contain Rose Oil: Living Water - Purifying Tonic Century Flower - Soothing Tonic Dinner Out - Blemish Mask Virtuous Circle - Facial Exfoliator Feather Canyon - Eye Cr...
Can I use the Rosehip Bioregenerate & Viper's Gloss together?
Both oils can be used together in your skincare routine but avoid layering them over the top of one another. Instead, stick to using them on alternate consecutive evenings. E.g use Rosehip Bioregen...
Should I cleanse before exfoliating?
Yes, we recommend cleansing first to remove any dirt, makeup and SPF. Apply our Virtuous Circle - Facial Exfoliator or Dinner Out - Blemish Mask to clean, dry skin. Finish off with a toner and oil...
Why do I need to remove the cleanser with a cloth?
As our Middlemist Seven - Gentle Cream Cleanser is cream based and doesn't contain any foaming agents, if it's not wiped off, it will leave a film on the skin. Daily use of the muslin side of the T...
How do I combat eczema around the eyes?
The skin around our eyes is much thinner than the rest of the face. It lacks sebaceous glands, meaning it can be more susceptible to dry skin, irritation, and eczema. It is important to avoid cont...
Which products help with dark circles?
Our Feather Canyon eye cream will help to reduce the appearance of dark circles, hydrate and plump up the skin around this delicate area. We would suggest using half a pump for both eyes and using ...
Which moisturiser should I use?
Choosing the right moisturiser can be the hardest part to get right. We suggest opting for the moisturiser which best describes your skin right now. If it's not quite the right match for your skin,...