Katya
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What's the best way to apply your Serums?
AT NIGHT Apply your serum to clean, dry skin after cleansing and toning. 1-2 pumps is enough to cover the entire face. If you need a little extra hydration, layer your moisturizer over the top. ...
Why does the Acton Spirt Hand Sanitizer only have a 3 month shelf-life?
From start to finish, our Hand Sanitizer was created in just two weeks. This means it's not perfect - the packaging was rushed and we have only managed to get a 3 month shelf-life so far, but launc...
Will I need to sign for my order?
In light of the COVID-19 pandemic and to help with social distancing, most delivery services have temporarily suspended signature requirements. - - - - - - - - - ROYAL MAIL: For all customers (incl...
How should I wash my cloth?
If you have acne prone skin, we recommend using a clean cloth every day if possible. If not, then wash the cloths every other or every third day in a 40 degree machine wash with a mild detergent. I...
Do you have a shop?
We're currently an online store only and can be found at the following sites: UK United States & World Europe France Canada Australia & Asia We offer free worldwide delivery with a 90 Day Returns P...
How can I become a Pai Skincare stockist?
We're thrilled you would like to stock our products! To enquire, please complete our Trade Enquiries Form and our Business Development Manager for your region will be in touch in the next 2-5 worki...
Will your Acton Spirit Hand Sanitizer be available outside of the UK?
Our Hand Sanitizer is now available in the UK & Europe! Unfortunately we are unable to send our Hand Sanitiser outside of Europe due to restrictions on sending products with high alcohol content. W...
Are all Pai products Vegan?
Yes! We believe you can make great skincare from plant-derived ingredients alone. All Pai products are independently certified by the Vegan Society so you can shop with complete peace of mind. We'r...
What is the shelf-life of your products?
Our products have a shelf-life of 18-24 months from the date of manufacture. The expiry date can be found stamped across the base of each box and all bottles. For all products in tubes, it is stam...
Can I use the Serum & Facial Oil together?
We find each product works best when used alone after cleansing. However, if you choose to use them together, we suggest applying the serum first followed by the oil over the top.