
Katya
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What is the best skincare routine to follow?
We suggest starting with just 4-6 products initially, for example- cleanser, serum and moisturiser. Allow 28 days to establish a consistent routine and ensure your skin is responding well. Then sta...
ARE YOUR PRODUCTS SAFE DURING PREGNANCY?
Congratulations on your pregnancy! During the first trimester, it is recommended that Essentials Oils are used in minimal concentration. The percentage that we use in our products is between 0.04%-...
ARE YOUR PRODUCTS TESTED ON ANIMALS?
All Pai Skincare products are approved by Cruelty-Free International and carry the Leaping Bunny certification. This means that we do not test any of our products on animals nor do we source ingred...
Which products are best for oily/ acne-prone skin?
What is oily/ acne-prone skin? Oily skin is when the skin over-produces sebum. As a result, the sebum gland can become blocked and lead to blemishes. Below are product recommendations to help manag...
Can I use the Serum & Facial Oil together?
Yes. We suggest applying the serum first followed by the oil over the top.
ARE ALL PAI PRODUCTS VEGAN?
Yes! We believe you can make great skincare from plant-derived ingredients alone. All Pai products are independently certified by The Vegan Society so you can shop with complete peace of mind. We'r...
What is the best way to apply the Rosehip Bioregenerate Oil?
When incorporating our Rosehip Bioregenerate oil into your skincare routine, go slow! Although it's powerful, it can be overwhelming for the skin if you're using too much. We recommend applying 1-3...
Do I need to wait for the toner to dry before applying moisturizer?
Damp skin is more receptive to products so there is no need to wait for your tonic to dry first. Apply your moisturizer directly after spritzing your Century Flower Mist to lock in moisture and kee...
WILL YOU HAVE A BLACK FRIDAY SALE THIS YEAR?
Yes! Black Friday is a great opportunity to stock up on your favourites or try out some new products for less. This takes place each year towards the end of November. Make sure you sign up to our n...
What is your returns policy?
We know shopping for sensitive skin can be hard so we offer a 90 Day Returns Policy. This enables you to try your Pai products for up to 90 days and if they're not right, you can return them for a ...