My Discount Code Isn't Working

We’re sorry you’re having trouble with your code! Before reaching out, here are a few things to check first 👇

✅ Double-check for typos!
Make sure you've copied and pasted the code exactly as it was given. No extra spaces or incorrect letters. Discount codes are often case-sensitive.

🛒 Is the Product Included in the Offer?
Some discount codes are only valid on specific items or collections.
Codes don’t apply to bundles, sets, or E-Gift Cards.

🔁 Have You Used the Code Before?
Many codes are limited to one use per customer.
If you’ve used it before, it might not work again.

📅 Has the Code Expired?
Some codes are time-limited or tied to specific offers.
Check the T&Cs for expiry info.

💸 Does Your Order Meet the Minimum Spend?
Some discounts require a minimum order value.
Double-check the T&Cs to make sure your basket qualifies.

If everything looks right but the code still won’t apply, get in touch here and we’ll be happy to check it for you.