I Can't Log Into My Account

If you’re having difficulty logging into your account, here are some quick steps to try:

• Are you using the correct password?
• Have you entered the same email address you originally set up the account with?
• Are your email address and password spelt correctly?

🔄 Still no luck? Try resetting your password.

❌ Does that not work either? Please contact us directly with the following details:

• The date and time when you experienced the issue
• Which browser and device you were using

We’ll send you a link to reactivate your account and restore you address and order history.

📌 Important Note Subscribing to our newsletter does not automatically create a Pai Account. You can be signed up for our newsletter without having an account.