Order Issues
- Help, I'm having trouble logging into my account!
- I've entered the wrong delivery / billing address. How can I fix this?
- Can I make a change to the products I've ordered?
- What does 'unfulfilled' mean?
- My card has been declined. What should I do?
- I didn't receive any free samples with my order!
- Can I place my order over the phone?
- How do I log into my account?
- How do I update my personal details on my account?
- Can you prioritise my order?
- Can I place my order without an email address?
- Help! I've been sent the wrong product!
- Help! An item is missing from my order!
- Do I need to set up an account to place an order?
- I'd like to send a gift, how do I do that?
- How do I place an order?
- I've not received my order confirmation. What should I do?